Tourist coaches arriving in Florence - ZTL Bus

Tourist coaches coming to Florence have to know the regulation of the Restricted Traffic Zone for buses (ZTL Bus) valid 24 hours a day and established in the whole territory of Florence. Transit of buses is allowed, only along predetermined itineraries, after payment of a fee and subsequent emission of a pass.

The passes
Passes, called "Contrassegni" have to be purchased, and received, exclusively online: servizionline.serviziallastrada.it After subscription, you pay a rate depending on size/emissions of the vehicle, duration of the stay and other parameters.  The pass has always to be displayed on the bus in a visible position. In addition, from July 1st, 2025, the Scudo Verde (Green Shield) cameras will be activated in the municipal area, which will also detect the passage of tourist buses, automatically fining those unauthorised.

Climb/Descent Points
According to the type of pass, you can use some of the climb (salita)/descent (discesa) points for passengers: Viale Ariosto/side of the city walls, piazza Vittorio Veneto (allowed stop: 10'), Piazzale Michelangelo (allowed stop: 20'). Please note: from the July 1st, 2025, the Pecori Giraldi stop has been replaced with the one in Piazzale Vittorio Veneto (Cascine Park side).The point in Via Della Dogana (San Marco area, Academy Gallery) has been  replaced by a descent-only point in piazza Savonarola. 
The climb/descent point for passengers direction CentralRailway Station SantaMariaNovella is in Largo Vincenzo Giudice (the interior lane of Viale Strozzi), between the underpass and via Valfonda. On special occasions, climb and descent points may change. To stay updated, please check the News section on the website www.serviziallastrada.it.

Parkings
Buses, always showing the appropriate pass, are allowed to park exclusively in certain areas: Viale XI Agosto, Viale Nervi-Viale Paoli/Stadium area (h24) via Palazzeschi, via Visconti Venosta and Piazzale Galileo, viale Piombino.

For more information (on-line payment, fares, typology of pass, allowed itineraries) contact the ZTL Bus Office: ztlbus@serviziallastrada.it - tel. +39 055 40401 - Website: SAS - Servizi alla Strada